Sonant AI

The AI Receptionist for Insurance

Customer Engagement Startup Seed

Overview

Sonant AI is an AI-powered voice receptionist purpose-built for independent property and casualty (P&C) insurance agencies and brokers. The platform eliminates missed calls and transforms routine incoming calls into revenue by automating quote intake, appointment scheduling, email and texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times.

Founded in 2024 by Francisco Joao Lopes, Diogo Braganca, and Alejandrina Gonzalez, Sonant operates under the legal entity Bluberry AI, Inc. The company brings together expertise from BCG, Apple, Adobe, Citadel, and Accenture to deliver conversational AI that understands insurance terminology and workflows out of the box.

Sonant is trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Agencies report significant ROI, with case studies showing 8X ROI in 30 days and 600% ROI in the first month.

Products & Services

AI Receptionist

An AI-powered phone receptionist that handles inbound calls for insurance agencies with natural, human-like conversation and real-time response times under 700 milliseconds for 98% of utterances.

Key Features

24/7 call answering with zero wait times
Warm transfers mid-conversation to licensed agents
VIP routing that respects existing client relationships
Multilingual support (multiple languages in the same call)
Post-call notes and task creation

Target Users: Independent P&C insurance agencies and brokers

Quote Intake Automation

Qualifies live insurance leads in real-time and routes them to the most appropriate licensed agents across multiple insurance verticals.

Key Features

Automated quote intake with lead qualification
Real-time AMS/CRM data lookup and updates
Live lead transfer to appropriate agents
Analytics that quantify pipeline impact

Target Users: Agency sales and service teams

Insurance Collections

AI-driven outbound calling to policyholders for premium collection and renewal reminders.

Key Features

Human-like calls to policyholders for overdue premiums
Adaptive approach based on policyholder history and responses
Payment process guidance
Compliance with fair debt collection practices

Target Users: Agency billing and collections teams

Appointment Scheduling

Automated calendar management integrated with agency workflows.

Key Features

Real-time calendar sync
Automated time slot selection
Confirmation and rescheduling handling
AMS/CRM integration for scheduling context

Target Users: Agency front office staff

At a Glance

Founded: 2024
Headquarters: Miami, Florida
Employees: 11-50
Funding: Seed

Category & Focus

Category: Customer Engagement
Subcategories: Voice AI AI Receptionist Call Automation Lead Qualification
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Agents/Agencies, Brokers

Customers

O'Connor Insurance Associates (reported 8X ROI in 30 days)
BIG Pickering Insurance (reported 600% ROI in first month, went from 12% to 100% call answer rate)