Swifter.io

AI-native digital delivery platform for insurance business applications

Digital Experience Platform Growth Series A

Overview

Swifter.io is an AI-native digital delivery platform that helps insurance carriers, agents, brokers, and MGAs build and deploy business applications up to five times faster than traditional methods. Originally incubated in 2018 within Tech Mahindra's CTCO innovation lab, Swifter became an independent brand and standalone platform in 2021 with continued strategic backing from Tech Mahindra.

The platform empowers insurance ecosystem companies to create immersive digital experiences across the entire customer lifecycle, from quote and bind journeys to policy servicing, claims intake, and distribution management. Swifter's no-code, AI-powered approach enables teams to go from requirements to production-ready applications without complex API integrations, while maintaining full code ownership and enterprise-grade compliance.

Swifter serves both P&C and Life & Health insurance verticals, offering modular solutions for underwriting, claims processing, agent enablement, and policyholder self-service. The platform integrates with core insurance systems including Guidewire and Vertafore, and features AI agents that automate requirements gathering, application development, testing, and deployment.

Products & Services

Swifter Hub

Central AI-powered development platform for building insurance business applications with visual and code editing capabilities.

Key Features

Drag-and-drop platform for dynamic insurance journeys
Visual layout builder with component generation
Data model creation and direct editing
Branch-based change management with CI/CD integration
Full code ownership with no vendor lock-in

Target Users: Insurance IT Teams, Business Analysts, Developers

Agentic Engine

AI-powered SDLC agents that guide the development lifecycle with human oversight across four specialized roles.

Key Features

Requirements Agent for capturing and structuring stakeholder needs
App Agent for design control and system component connection
Development Agent for generating production-grade code
Testing Agent for automated validation and tracing

Target Users: Development Teams, QA Teams

Quote & Bind

Digital front-end solution for creating flexible and efficient quote journeys across multiple distribution channels.

Key Features

Pre-filled forms with automated workflows
Real-time data validation
Multi-carrier support from a single platform
Device-agnostic access across direct, agent, and partner channels
Modular product expansion without workflow disruption

Target Users: Carriers, Agents, Brokers, Distribution Partners

Claims Solution

FNOL and claims processing platform that automates intake, routing, and resolution workflows.

Key Features

Self-service claim filing for policyholders
Automated task routing for faster resolution
Integrated communication tools
Real-time claim tracking
Reduced manual errors through guided processes

Target Users: Claims Teams, Policyholders

Policy Servicing Portal

Secure self-service portal enabling policyholders to manage their insurance policies.

Key Features

Access to policy documents and payment history
Personal information updates
Policy change requests
24/7 self-service availability
Digital policy wallets

Target Users: Policyholders, Service Teams

AI Helper

AI-powered assistant trained on internal processes, terminology, and tools for insurance operations.

Key Features

Automatic data extraction from emails and forms
Structured formatting aligned with internal systems
Built-in validation layers for employee review
Reduced manual data entry
Smart companion for internal workflows

Target Users: Operations Teams, Underwriters, Claims Adjusters

At a Glance

Founded: 2018
Headquarters: London, United Kingdom
Employees: 51-200
Funding: Series A

Category & Focus

Category: Digital Experience Platform
Subcategories: No-Code Platform Quote & Bind Claims Automation Agent Portals Policy Servicing
Insurance Verticals: P&C Personal P&C Commercial Life & Health
Target Customers: Carriers, MGAs, Agents, Brokers