BondExchange
The surety bond technology and service leader empowering insurance agents to quote, issue, manage, and endorse all types of surety bonds instantly online.
Overview
BondExchange is the service and technology leader in the U.S. surety bond industry, providing insurance agents with an instant online platform to quote, issue, manage, and endorse all types of surety bonds across all 50 states. Founded in 1977 as a wholesale surety broker, BondExchange has progressively modernized its operations, launching its first fully automated surety platform for agents in 2016 and continuously expanding its technology capabilities since then.
The company serves over 25,000 insurance agents nationwide and is appointed with more than 30 surety carriers. BondExchange handles both standard commercial surety bonds and complex risks including contract bonds, SBA bonds, and freight broker bonds. Agents use the platform free of charge, with BondExchange earning revenue through its wholesale surety model.
Jackson Cromer serves as President, continuing the company's mission of making surety bond distribution fast, automated, and profitable for independent insurance agents.
Products & Services
BX Command Center
The central agent dashboard providing access to all BondExchange tools and capabilities in one location. Agents can manage the full bond lifecycle including quoting, issuance, renewals, endorsements, and underwriting document uploads.
Key Features
- Instant quote and bind for standard and hard-to-place surety bonds
- Online rider issuance with premium-affecting changes
- Quote and renewal management pipeline
- Underwriting document upload for contract and SBA bonds
- Commission tracking and bond history
Target Users: Insurance agents and agencies
SuretyPro
White-label embedded surety bond application that integrates directly into an agent's own website. First of its kind in the surety industry, launched in February 2022 with embedded integration added in March 2023.
Key Features
- Embeds directly on agency website -- customers never leave the agent's site
- Customizable branding and design via creation studio
- Auto-populates business names from BondExchange database
- Shareable branded links for email and social media distribution
- Customizable per bond type or customer segment
Target Users: Independent insurance agents and agencies seeking branded surety capabilities
BX Agent Finder
Free marketing and SEO tool that connects retail customers searching for local surety bond help directly to enrolled BondExchange agents. Part of BondExchange's national marketing campaign infrastructure.
Key Features
- National SEO-backed lead generation for agents
- Instant bond quote capability at point of agent discovery
- Agency marketing profile editing
Target Users: Insurance agents seeking surety bond lead generation
BX Pay
Payment processing solution enabling agents and their customers to pay bond premiums via multiple methods including ACH/EFT, credit card, and check. Includes an exclusive pay-as-you-go monthly subscription model via Jet Insurance partnership.
Key Features
- ACH/EFT, credit card, and check payment acceptance
- Month-to-month subscription model (no annual premium financing required)
- Instant bond cancellation without fees or penalties
Target Users: Insurance agents and their insured customers
Automated Financial Underwriting
Industry-first automated underwriting for surety bonds that historically required manual financial statement review. Launched in October 2023, enabling instant issuance of higher-risk bonds that previously required days of underwriter processing.
Key Features
- Direct financial data import from Intuit QuickBooks and compatible vendors
- Automated bank and brokerage account verification via Mastercard partnership
- Automated financial statement analysis and risk scoring
- Online quote generation with no human underwriter intervention required
Target Users: Insurance agents placing contract bonds, SBA bonds, and other financially underwritten risks
At a Glance
- Founded
- 1977
- Headquarters
- Charlotte, NC, USA
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Surety bond distribution embedded insurance wholesale MGA platform
- Insurance Verticals
- Specialty/E&S P&C Commercial
- Target Customers
- Agents/Agencies, Brokers
Links
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Last updated: 2026-04-09