CLYDE
Embedded product protection for e-commerce: extended warranties, shipping protection, and return coverage at checkout.
Overview
CLYDE is an embedded product protection platform that enables e-commerce retailers to offer extended warranties, shipping insurance, and return protection directly at checkout or post-purchase. Founded in 2017 and later acquired by Cover Genius, CLYDE powers ownership enrichment experiences for retailers of all sizes across all 50 US states and more than 60 countries globally.
The platform integrates with major e-commerce systems including Shopify, Magento, Salesforce Commerce Cloud, and BigCommerce, and is available on leading marketplaces such as Amazon, eBay, and Wayfair. CLYDE supports a competitive network of insurance partners to deliver flexible, multi-year warranty coverage with AI-optimized pricing and dynamic product recommendations.
CLYDE has demonstrated strong market performance with a Net Promoter Score (NPS) of +65 and a TrustPilot rating of 4.7 stars (ranked number 1 in its category). The platform helps retailers reduce customer support tickets by 7x through streamlined claims management and automated issue resolution.
Products & Services
Extended Warranty
Flexible warranty programs of up to 5 years covering wear and tear, water damage, and accidental damage. Also offers AppleCare-style auto-renewing warranty plans. Licensed and authorized in all 50 US states and 60+ countries.
Key Features
- Multi-year coverage up to 5 years
- Coverage for wear and tear, water damage, and accidents
- Auto-renewing subscription-style warranty plans
- Competitive network of insurance carrier partners
- AI-optimized pricing and dynamic product recommendations
Target Users: E-commerce retailers, direct-to-consumer brands
Shipping Protection
Global shipping insurance with real-time tracking and integrated return protection at checkout.
Key Features
- Real-time shipment tracking
- Return protection integrated at checkout
- Global coverage
Target Users: E-commerce retailers
Product Registration & Resolution
Customer registration experience that captures product ownership data and automates positive issue resolution workflows.
Key Features
- Product registration and customer data capture
- Automated issue resolution workflows
- Reduces customer support tickets by 7x
- Improves customer loyalty and repeat purchases
Target Users: E-commerce retailers, direct-to-consumer brands
At a Glance
- Founded
- 2017
- Headquarters
- New York, NY, USA
- Employees
- 51-200
- Funding
- Acquired
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Embedded Insurance Extended Warranty Product Protection Return Protection
- Insurance Verticals
- P&C Personal Specialty/E&S
- Target Customers
- Consumers, Carriers
Customers
- SharkNinja
- Marshall
- Dyson
- Movado
- Bugaboo
- Raycon
- Rugs.com
- Tuft and Needle
- Lull
- Windmill
- Senville
- Liteboxer
- Chili Sleep
- Molekule
- Vaio
- Tempo
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Last updated: 2026-05-11