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IMS

People-Powered Technology for Connected Insurance

Data & Analytics Established PE-Backed
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Overview

IMS (Insurance & Mobility Solutions) is a world-leading connected insurance technology provider specializing in telematics-based solutions for global insurers, mobility operators, and governments. Founded in 1999 in Waterloo, Ontario, IMS was acquired by Trak Global Group in December 2018, joining forces with Europe's leading telematics provider. The combined organization operates from offices in Waterloo (Canada) and Crewe (UK), serving customers across North America and Europe.

IMS develops smartphone telematics platforms and engagement tools that enable insurers to collect driving data, improve pricing accuracy, enhance policyholder engagement, and optimize claims management through behavioral insights. The company captures and analyzes over 1 billion kilometers, 22 million driving hours, and 80 million trips per month globally.

Ranked #1 UBI provider in Europe and #2 in North America by PTOLEMUS (2025), IMS positions itself as a flexible partner with highly configurable, scalable technologies that deliver measurable ROI for insurers and mobility operators worldwide.

Products & Services

IMS One App

Fully branded white-label mobile telematics application for insurers. Enables insurers to launch a complete UBI program under their own brand without building telematics infrastructure from scratch.

Key Features

  • Smartphone-based driving data collection
  • Behavioral scoring and risk profiling
  • Personalized driver feedback and coaching
  • Carrier-branded UI/UX

Target Users: Insurance carriers launching UBI programs

IMS One App SDK

Embedded telematics SDK for integration into existing carrier mobile applications. Allows carriers to add telematics capabilities directly to their current apps.

Key Features

  • Drop-in SDK for existing iOS and Android apps
  • Full telematics data collection
  • Consistent scoring methodology across deployment models

Target Users: Carriers with existing mobile apps

IMS Engagement Toolset

Personalized coaching, rewards, and driver behavioral scoring platform. Drives policyholder engagement and safer driving behaviors through gamification and feedback.

Key Features

  • Behavioral analytics and driver scoring
  • Personalized coaching messages
  • Rewards and incentive program support
  • Customer retention tools

Target Users: Insurers seeking to improve policyholder engagement and retention

IMS Connected Claims

Crash detection and FNOL (First Notice of Loss) claims management solution using telematics data. Automates early stages of the claims process for faster resolution.

Key Features

  • Automatic crash detection via smartphone sensors
  • Instant FNOL notification and reporting
  • Telematics-backed incident data for claims adjusters
  • Reduced fraud exposure via objective driving data

Target Users: Claims teams at insurance carriers

IMS Wedge

Tag-based BLE beacon sensor for vehicles. Provides enhanced trip data accuracy as part of a multi-device strategy alongside smartphone-based solutions.

Key Features

  • BLE beacon hardware for vehicle identification
  • Improved trip start/stop detection
  • Complements smartphone telematics

Target Users: Carriers needing higher data accuracy or multi-device deployments

IMS DriveSync Platform

Core cloud-based data collection and analytics platform that serves as the foundation for all IMS products. Supports data-agnostic multi-device strategies across smartphones and BLE sensors.

Key Features

  • Cloud-based data ingestion and processing
  • REST API integrations for existing insurance platforms
  • Multi-device support (smartphone + hardware sensors)
  • Behavioral analytics and risk scoring engine

Target Users: Enterprise insurance carriers and mobility operators

Road Usage Charging (RUC)

Mileage-based road usage charging solutions for government agencies. Enables per-mile fee collection as an alternative to fuel tax revenue.

Key Features

  • Accurate mileage tracking via smartphone
  • Government-grade reporting and compliance
  • Privacy-preserving data handling

Target Users: Government transportation agencies

At a Glance

Founded
1999
Headquarters
Waterloo, Ontario, Canada
Employees
51-200
Funding
PE-Backed

Category & Focus

Category
Data & Analytics
Subcategories
Telematics Usage-Based Insurance Connected Insurance Road Usage Charging
Insurance Verticals
P&C Personal P&C Commercial
Target Customers
Carriers, MGAs/MGUs

Customers

  • Aviva
  • Nationwide
  • Amerisure
  • Allianz
  • ADAC
  • 123.ie
  • TD Insurance
  • Somerset Bridge Group
  • kinetiQ Underwriting
  • Motability Operations

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Last updated: 2026-06-03