INSO
Mobile insurance platform making coverage purchasing and claims accessible to Vietnamese consumers
Overview
INSO is a mobile insurance platform for consumers in Vietnam, providing digital access to insurance products from local carriers. Founded in 2018, it operates as an intermediary between individual buyers and established Vietnamese insurance companies, offering a streamlined way to purchase and manage policies.
The platform applies optical character recognition (OCR), computer vision, and deep learning to simplify the claims filing process. Customers can browse available products, complete purchases, and submit claims entirely through the mobile application, reducing reliance on paper-based or in-person processes.
INSO addresses Vietnam's low insurance penetration rate -- approximately 8.5% of the population held life insurance policies as of 2020 -- by reducing friction in the buying and claims experience. The company has been recognized among top Vietnamese insurtech firms by Digital VN and IBS Intelligence.
Products & Services
Mobile Insurance App
A consumer-facing application enabling online insurance purchasing and digital claims submission.
Key Features
- Browse and compare insurance products from partner carriers
- Online policy purchase and activation
- Digital claims submission and tracking
- OCR and computer vision for document processing in claims
Target Users: Individual consumers in Vietnam seeking convenient access to insurance products
Insurance Products Offered
INSO facilitates access to a range of insurance product types through its carrier partnerships:
Key Features
- Automobile liability insurance
- Property insurance
- Health insurance
- Accident insurance
- Travel insurance
- Specialty coverage (flight delay, goods return protection)
At a Glance
- Founded
- 2018
- Headquarters
- Hai Ba Trung District, Hanoi, Vietnam
- Employees
- 1-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Mobile Insurance Digital Distribution Claims Filing
- Insurance Verticals
- P&C Personal Life & Annuity Health
- Target Customers
- Consumers
Customers
- AAA (insurance distribution partner)
- PTI (Post and Telecommunication Joint Stock Insurance Corporation)
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Last updated: 2026-05-17