Insurlog
Last-mile delivery insurance platform for e-commerce and logistics businesses in Vietnam
Overview
Insurlog is an embedded logistics insurance platform for e-commerce and logistics companies in Vietnam. The company provides order insurance services covering loss, damage, and delay of goods during last-mile transportation, with coverage underwritten by Vietnamese insurers including Vietinbank Insurance (VBI), PVI, Prudential Vietnam, and Saigon-Hanoi Insurance (BSH).
The platform includes an Insurance Order Management System and RESTful API that allow logistics operators and e-commerce businesses to integrate insurance directly into their workflows. Technology infrastructure is powered by IXT (OneDegree Global's insurtech arm), which provides the underlying insurance core platform. This cloud-based architecture enables partners to embed and administer insurance products without building the backend from scratch.
Since launching in January 2023, Insurlog has issued over one million insurance policies via the IXT platform and processed 200,000+ order insurance claims, reporting a compensation rate above 85% for damaged or lost items. The company has partnerships with regional logistics operators including Ninjavan, positioning it within the growing Vietnam e-commerce insurance market.
Products & Services
Order Insurance Platform
An end-to-end insurance platform for e-commerce businesses and logistics service providers covering cargo and delivery risks including loss, damage, and delay during transportation.
Key Features
- Order initiation and management for logistics insurance
- Proactive claims submission and tracking
- Compensation monitoring with real-time status updates
- Multi-insurer coverage backed by VBI, PVI, Prudential, and BSH
Target Users: E-commerce businesses, logistics companies, delivery platforms
Insurance Order Management System
A streamlined system for creating, managing, and monitoring insurance orders associated with shipments.
Key Features
- Self-service order creation and management interface
- Claims submission workflow with status tracking
- Activity oversight for all insurance-related operations
- Compensation reporting and reconciliation
Target Users: Operations teams at logistics companies and e-commerce merchants
Integrated API
A RESTful API enabling seamless connection between Insurlog's insurance services and e-commerce or logistics platforms.
Key Features
- Embedded insurance integration for existing logistics systems
- Low-friction onboarding for partner platforms
- Powered by IXT insurance core platform infrastructure
Target Users: Technology teams at e-commerce platforms and logistics operators
At a Glance
- Founded
- 2023
- Headquarters
- Ho Chi Minh City, Vietnam
- Employees
- 1-10
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Embedded Insurance Logistics Insurance API Integration
- Insurance Verticals
- Specialty/E&S P&C Commercial
- Target Customers
- Carriers, MGAs/MGUs, Agents/Agencies
Customers
- Vietinbank Insurance (VBI)
- PVI (Petrovietnam Insurance)
- Prudential Vietnam Assurance
- Saigon-Hanoi Insurance (BSH)
- IXT (OneDegree Global insurtech arm) -- insurance core platform provider
- Ninjavan -- logistics franchise agent partner in Ho Chi Minh City
Links
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Last updated: 2026-05-17