Kite Technology Group
Managed IT services and cybersecurity built for independent insurance agencies.
Overview
Kite Technology Group is a managed IT services provider (MSP) that has specialized in serving independent insurance agencies for over 30 years. Founded in 1992 and headquartered in Owings Mills, Maryland (near Baltimore), the company offers end-to-end IT management, cybersecurity, compliance, and business consulting tailored to the specific operational and regulatory environments of insurance agencies.
Approximately 55% of Kite's revenue comes from over 100 independent insurance agency clients across the United States, making insurance its defining vertical. Alongside agency-focused services, the company serves nonprofits, medical offices, legal firms, manufacturers, and construction companies. Kite positions itself as a strategic technology partner -- providing guidance on agency management systems, Microsoft technologies, AI adoption, and cybersecurity posture.
With roughly 66 employees and an estimated USD 4 million in annual revenue, Kite operates as a privately held, bootstrapped business. The company participates actively in the insurance industry ecosystem, exhibiting at events such as Accelerate and the HawkSoft User Group National Conference and running regular webinars for agency clients.
Products & Services
Managed IT Services
End-to-end infrastructure monitoring, help desk support, network security, and hardware management for insurance agencies. Includes co-managed IT for hybrid environments and server and cloud solutions.
Key Features
- 24/7 infrastructure monitoring and proactive maintenance
- Help desk support and technical troubleshooting
- Network security, hardware management, and server monitoring
- Co-managed IT services for agencies with in-house IT staff
Target Users: Independent insurance agencies, professional services firms
Security & Compliance
Cybersecurity threat detection, endpoint protection, and insurance regulatory compliance management -- including monitoring and reporting for agency compliance obligations.
Key Features
- 24/7 cybersecurity threat detection and incident response
- Endpoint protection and threat intelligence
- Insurance regulatory compliance monitoring and reporting
- SOC 2 compliance alignment
Target Users: Independent insurance agencies
Applied Epic Consulting
Specialized consulting for the Applied Epic agency management system, covering assessment, migration, optimization, training, workflow development, custom reporting, and virtual administration services.
Key Features
- Applied Epic migration and implementation
- Workflow optimization and custom report development
- Accounting and bookkeeping integration
- Virtual administration and ongoing support
Target Users: Independent insurance agencies using Applied Epic
AMS360 Consulting
Assessment, optimization, training, and custom report development for the AMS360 agency management system.
Key Features
- AMS360 system assessment and optimization
- Staff training and onboarding
- Custom report development and auditing
Target Users: Independent insurance agencies using AMS360
Microsoft & Cloud Services
Microsoft 365 management, Teams optimization, SharePoint implementation, and AI consulting including Microsoft 365 Copilot. Also includes Apple consulting and VoIP phone solutions.
Key Features
- Microsoft 365 tenant management and licensing
- Microsoft Teams and SharePoint optimization
- AI consulting (Microsoft 365 Copilot)
- VoIP phone system solutions
Target Users: Independent insurance agencies and professional services firms
Business Continuity & Disaster Recovery
Planning and implementation for business continuity and disaster recovery, including remote work strategy consulting.
Key Features
- Business continuity planning
- Disaster recovery implementation
- Remote work strategy consulting
Target Users: Insurance agencies and professional services firms
At a Glance
- Founded
- 1992
- Headquarters
- Owings Mills, Maryland, USA
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Insurtech Infrastructure
- Subcategories
- Managed IT services cybersecurity compliance management agency management system (AMS) consulting
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Agents/Agencies
Customers
- Over 100 independent insurance agencies (US-wide, primary customer base)
- Nonprofits
- Medical offices and healthcare practices
- Legal firms
- Manufacturers
- Construction companies
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Last updated: 2026-06-03