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myCOI

AI-powered certificate of insurance tracking and compliance platform for enterprises managing third-party risk

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Overview

myCOI is an AI-powered certificate of insurance (COI) tracking and compliance platform founded in 2009 by Kristen Nunery. Headquartered in Indianapolis, Indiana, myCOI helps organizations automate the collection, verification, and ongoing compliance monitoring of certificates of insurance from third-party vendors, contractors, and subcontractors.

The company serves over 40 insurance carriers, TPAs, and self-insured organizations, with more than 10,000 claims adjusters using the platform daily. myCOI targets mid-to-large enterprises that require management of at least 200 incoming certificates, serving industries including construction, property management, manufacturing, and any sector with significant third-party contractor relationships.

In May 2025, myCOI unveiled illumend, an AI-powered evolution of the COI tracking platform featuring Lumie--a conversational AI guide that reads complex insurance documents, flags issues in real time, and explains them in plain language. illumend manages insurance compliance across over 1 million contracts and 200,000 third parties.

Products & Services

myCOI Tracking Platform

Automated collection, verification, and monitoring of certificates of insurance. The platform provides document extraction, compliance rule application, real-time status monitoring, and automated non-compliance notifications and remediation workflows.

Key Features

  • Automated COI collection and vendor outreach
  • Compliance rule application against policy requirements
  • Real-time status monitoring and non-compliance alerts
  • Integration with existing RMIS and claims management systems
  • Third-party collaboration portal for vendor document submission

Target Users: Enterprise risk managers, procurement teams, insurance carriers, TPAs, self-insured organizations

illumend

Launched May 2025, illumend is myCOI's AI-powered evolution featuring advanced risk insights and intelligent compliance management. The platform manages compliance across over 1 million contracts and 200,000 third parties.

Key Features

  • Lumie: Conversational AI guide that reads insurance documents, flags issues in real time, and explains them in plain language
  • Real-time compliance scoring and gap flagging
  • One-click document uploads for rapid processing
  • Automated contract reading and insurance requirement extraction
  • Procore integration for construction workflow management (launched October 2025)

Target Users: Enterprise risk managers, construction project managers, compliance teams

At a Glance

Founded
2009
Headquarters
Indianapolis, Indiana, USA
Employees
51-200
Funding
Series A

Category & Focus

Category
Compliance & Regulatory
Subcategories
Certificate of Insurance Management Third-Party Risk Compliance Insurance Verification
Insurance Verticals
P&C Commercial Workers Compensation Specialty/E&S
Target Customers
Carriers, TPAs, Employers

Customers

  • 40+ insurance carriers, TPAs, and self-insured organizations
  • 10,000+ claims adjusters using platform daily
  • 1 million+ contracts managed
  • 200,000+ third parties tracked
  • 80% reduction in administrative time reported by customers
  • 50% reduction in delays from missing documents

Last updated: 2026-06-03