OpenBots

Zero-bot-license business automation platform with AI agents for healthcare, insurance, and banking.

Insurtech Infrastructure Growth Seed

Overview

OpenBots is a business automation platform that combines robotic process automation (RPA), intelligent document processing (IDP), and agentic AI to automate enterprise workflows across healthcare, insurance, and banking. Founded in 2020, the company pioneered the zero-bot-license model, replacing traditional per-bot licensing fees with consumption-based pricing, making enterprise automation more accessible and cost-effective.

The platform converts documents into structured data in seconds using AI-powered extraction, builds and orchestrates enterprise automation through a low-code editor, and deploys AI agents that handle end-to-end business processes autonomously. OpenBots was the first RPA platform to integrate generative AI into intelligent document processing, eliminating the need for machine learning training and months of setup work.

OpenBots maintains a global presence across the United States, Europe, Canada, the Middle East, and Latin America. The company has grown from a startup with a dozen clients to serving hundreds of customers and partners globally, with particular strength in healthcare revenue cycle management, insurance document processing, and banking automation.

Products & Services

OpenBots Automation Platform

Full-featured business process automation platform with zero-bot licensing, designed for enterprise-scale deployment.

Key Features

Low-code automation editor for building workflows
Enterprise-grade orchestration and scheduling
Unlimited bot scaling without hidden costs or licensing fees
Consumption-based pricing model

Target Users: Enterprise IT teams, operations managers, automation centers of excellence

Document AI (Documents with GPT)

AI-powered intelligent document processing that converts structured and unstructured documents into data with up to 98% accuracy, without requiring machine learning training.

Key Features

Pre-built templates for insurance forms (ACORD 1 through ACORD 140)
Processing of claims, bordereau reports, policy renewals, declaration pages
First notice of loss and loss run statement extraction
Wind mitigation report processing
Insurance application handling (commercial, personal, life, specialty)

Target Users: Underwriters, claims processors, policy administrators

Insurance Automation Solutions

Purpose-built automation workflows for insurance operations, integrating with major core systems.

Key Features

Certificate of insurance data extraction and entry
Automated policy changes within Guidewire and DuckCreek
Underwriting and new application quote setup
Policy renewal processing within Applied EPIC and broker systems
Automated document renaming and classification

Target Users: P&C carriers, brokers, MGAs

Automation AI

Robotic process automation that mimics human behavior, connects disparate systems, and performs repetitive tasks with 100% accuracy.

Key Features

Bot technology for workflow execution
System-to-system integration without coding
Process discovery and development tools
Program management and monitoring

Target Users: Operations teams across insurance, healthcare, and banking

Customer AI Chatbots

AI-powered conversational agents for customer self-service and engagement.

Key Features

Natural language processing for customer queries
Integration with backend systems
Automated response handling

Target Users: Customer service teams, policyholder engagement

Healthcare RCM AI Agents

Suite of eight autonomous AI agents for revenue cycle management (launched 2025).

Key Features

Fax Indexing/Sortis (98% auto-classification accuracy)
Patient Intake & Referrals/Alera (93% closed-loop referral rate)
Prior Authorization/Veris (97% first-pass approval rate)
Medical Coding/Clario (70% drop in coding time, 95% accuracy)
Claims Processing (8x faster claim submissions)
Payment Posting (100% match rate on EOBs)
Denials Management (30% fewer denials)
Ambient Listening & Scribe/Voxa (50% reduction in admin costs)

Target Users: Healthcare providers, hospital systems, specialty care centers

At a Glance

Founded: 2020
Headquarters: Sunrise, FL
Employees: 51-200
Funding: Seed

Category & Focus

Category: Insurtech Infrastructure
Subcategories: AI & Automation Document Management
Insurance Verticals: P&C Commercial P&C Personal Life & Annuity Specialty/E&S
Target Customers: Carriers, Brokers, MGAs/MGUs, TPAs