Overview
Squirro is an enterprise AI platform for knowledge management and data analytics, serving carriers, reinsurers, banks, and other regulated financial institutions. The platform unifies unstructured and structured data -- from policy administration systems, CRMs, emails, PDFs, and broker notes -- into a searchable, AI-driven environment that supports underwriting, claims processing, and customer service workflows.
The platform is delivered as a private cloud, on-premises, or hybrid deployment, making it suitable for organizations with strict data governance requirements. Core capabilities include document intelligence, agentic AI, automated FNOL and claims document extraction, enterprise search, and compliance monitoring. Squirro integrates with Guidewire, Duck Creek, Salesforce, and other insurance core systems through native connectors and APIs.
Founded in 2012 by the team behind Swiss local search engine local.ch, the company has raised USD 69M across seven or more funding rounds, including a USD 15M Series B-III in November 2024 led by DSV Partners. Squirro reported USD 17.8M in annual revenue in 2024, representing nearly 60% year-over-year growth, with 48+ enterprise customers. The company has been recognized in 25 Gartner reports and was named an Emerging Leader in GenAI for 2025.
Products & Services
Insurance AI Platform
Integrates with core insurance systems including policy administration, claims management, and CRM platforms to provide AI-driven insights and workflow automation across underwriting, claims, and customer service.
Key Features
- Native connectors for Guidewire, Duck Creek, Salesforce, and document management systems
- Dynamic taxonomy and ontology management for structured data governance
- AI Guardrails with privacy layer and PII masking for regulated use cases
Target Users: Insurance carriers and reinsurers
Automated Claims Processing
AI-powered extraction and classification of claims documents -- both structured and unstructured -- for accelerated decision-making. Includes automated NIGO (Not in Good Order) resolution to read, validate, and resolve incomplete submissions without manual intervention.
Key Features
- Intelligent document classification using enterprise taxonomy
- Automated extraction from claim forms, PDFs, and emails
- Structured audit trail with traceable data lineage
Target Users: Claims teams at carriers and TPAs
Knowledge Management and Enterprise Search
Centralizes enterprise data from multiple sources and enriches it for intelligent retrieval and real-time decision support. Includes the Graphite product for taxonomy and knowledge graph management.
Key Features
- Meaning-based content categorization using dynamic ontologies
- 360-degree client insights for advisors, reducing meeting preparation time
- Integration with the Synaptica taxonomy management platform (acquired July 2024)
Target Users: Underwriters, compliance teams, customer service representatives
Service Intelligence and Compliance Monitoring
Reduces support costs through automated L1 ticket routing and proactive breach detection. Compliance monitoring capabilities support GDPR, Solvency II, and other regulated industry requirements.
Key Features
- Proactive compliance breach detection, reducing compliance costs up to 30%
- Automated diagnostic ticket routing for L1 support
- ISO 27001 certified with role-based access control and end-to-end encryption
Target Users: Compliance officers, IT operations teams
At a Glance
- Founded
- 2012
- Headquarters
- Zurich, Switzerland
- Employees
- 51-200
- Funding
- Series B
Category & Focus
- Category
- Data & Analytics
- Subcategories
- Knowledge Management Document Intelligence Claims Automation Enterprise Search
- Insurance Verticals
- P&C Commercial Specialty/E&S Reinsurance Life & Annuity
- Target Customers
- Carriers, Reinsurers, Brokers
Customers
- Bank of England
- Deutsche Bundesbank
- Standard Chartered
- OCBC Bank
- ING
- Ninety-One
- Candriam
- Brookson
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Last updated: 2026-05-18