ACCUSERVE

Technology-enabled managed repair network connecting insurance carriers, contractors, and property owners through a unified claims restoration platform

Claims Management Growth PE-Backed (Flexpoint Ford majority, Aquiline Capital Partners minority)

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Overview

Accuserve operates as a full-service managed repair and home services platform for the residential property and casualty insurance market. The company connects insurance carriers, homeowners, and contractors through a unified platform that simplifies property restoration and claims processing from first notice of loss through final repair.

Accuserve was formed by unifying three specialized managed repair companies -- AccuWin (water mitigation and interior restoration), CodeBlue (roofing and exterior work), and MADSKY (window claims and installation) -- under a single brand in January 2023. CEO Hunter Powell, who took the helm of all three companies in 2020, led the consolidation to deliver a seamless, concierge-style experience across the full range of property restoration needs.

In March 2024, Flexpoint Ford, a Chicago-based private equity firm specializing in financial services and healthcare investments, acquired a majority stake in Accuserve. Aquiline Capital Partners, which had backed the company through its growth and consolidation phase, retained a significant minority position. The investment is intended to accelerate expansion of the contractor network, technology capabilities, and strategic acquisitions.

Products & Services

Managed Repair Experience (MRE)

End-to-end restoration coordination platform connecting carriers, contractors, and policyholders across the full property claims lifecycle.

Key Features

Pre-adjuster inspection by IICRC-certified contractors
Repair estimate negotiation and scope alignment between adjuster and contractor
Proactive policyholder communication with concierge-level support
Three-tier warranty coverage (materials, installation, and company warranty)
National contractor network with vetted, licensed service providers

Target Users: Insurance carriers seeking to streamline property claims and improve policyholder satisfaction

Water Mitigation

IICRC-certified water damage restoration services covering flooring, drywall, and structural elements, with full documentation from first inspection through restoration completion.

Roofing and Exterior Restoration

Comprehensive roofing, siding, gutter, and exterior repair and replacement services delivered by vetted regional contractors with emphasis on claims accuracy.

Window Restoration

Specialized window inspection, repair, and installation services using a repair-first methodology, covering multiple brands and construction types.

Interior Restoration

Full interior reconstruction and repair for residential property damage, managing the complete loss lifecycle from scope to completion.

Contents Valuation

Expert assessment of damaged personal property to support accurate, first-time settlement. Services available virtually or on-site with an industry-leading first-time settlement rate.

Technical Review and Restoration Analysis

Impartial audits and scope reviews for complex claims. Provides carriers with third-party technical documentation to reduce disputes between adjusters and repair providers.

Accuserve Premier Program

Performance-based tier for top-performing contractor network members, providing preferred assignment routing and additional lead volume.

At a Glance

Headquarters: Denver, CO
Employees: 201-500
Funding: PE-Backed (Flexpoint Ford majority, Aquiline Capital Partners minority)

Category & Focus

Category: Claims Management
Subcategories: Managed Repair Network Property Restoration Claims Technology Contractor Management
Insurance Verticals: P&C
Target Customers: Carriers, Contractors, Property Owners

Customers

USAA -- Whole-home concierge restoration services for USAA members

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Last updated: 2026-04-08