Administrative Strategies
Full-service claims servicing and consulting firm delivering flood, P&C, pet, and travel claims solutions across all 50 U.S. states.
Overview
Administrative Strategies (AdStrat) is a Woman-Owned Small Business and full-service claims servicing firm founded in 2010 and headquartered in Westfield, Indiana. The company partners with insurance carriers, third-party administrators (TPAs), government agencies, and program managers to deliver expert claims support across flood, property and casualty, pet, and travel insurance lines.
AdStrat provides both daily and catastrophe claims services, deploying field adjusters, desk adjusters, and file examiners as needed. The company operates across all 50 U.S. states, the Virgin Islands, and Puerto Rico, with a team of over 30 years of combined insurance industry experience. The firm also provides staffing augmentation and consulting services to carriers and TPAs, and has earned national recognition for its innovation in mobile claims technology.
Led by President and CEO Linda Sullivan -- a 2018 EY Entrepreneur of the Year (Midwest Region) winner -- AdStrat has appeared on the Inc. 5000 list of the fastest-growing private companies in America (No. 2724 in 2023) and ranked No. 36 on Inc. Regionals: Midwest in 2025.
Products & Services
Property & Casualty Claims
Field and desk adjusting services for property and casualty claims. AdStrat deploys experienced adjusters for both daily losses and catastrophe events.
Key Features
- Field claims adjusting across all 50 states
- Desk adjusting and file examination
- Catastrophe response surge teams
- Remote staffing solutions
Target Users: Insurance carriers, TPAs, program managers
Flood Claims
NFIP-registered flood adjuster and examiner network for residential, mobile home, commercial, RCBAP, and private flood claims.
Key Features
- Experienced NFIP-registered adjusters and examiners
- Residential to large commercial flood claims
- RCBAP (Residential Condominium Building Association Policy) claims
- Private flood claims in addition to NFIP
Target Users: Insurance carriers, government agencies (FEMA/HUD), TPAs
Pet Claims
Pet insurance claims examination and adjustment services.
Key Features
- Claims examiners and adjusters for pet insurance lines
- Remote and field claims handling
- Integration with carrier claims systems
Target Users: Pet insurance carriers and program managers
Travel Claims
Claims servicing for travel insurance policies.
Key Features
- Desk and field adjusting for travel claims
- Coverage for trip cancellation, medical, and loss of baggage claims
Target Users: Travel insurance carriers and program managers
Staffing Augmentation & TPA Services
Surge staffing and third-party administration services for carriers and program managers.
Key Features
- On-demand staffing for catastrophe events
- Remote staffing for claims and processing
- Full TPA administration services
Target Users: Insurance carriers, program managers
Training
Virtual training sessions for claims professionals and adjusters.
Key Features
- Adjuster training and certification support
- Virtual sessions for remote workforce
Target Users: Adjusters, carriers
At a Glance
- Founded
- 2010
- Headquarters
- Westfield, Indiana
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Management
- Subcategories
- Claims Adjusting Catastrophe Response TPA Services Staffing Augmentation Claims Consulting
- Insurance Verticals
- P&C Specialty (Flood Pet Travel)
- Target Customers
- Carriers, TPAs, Government Agencies, Program Managers, Independent Adjusters
Customers
- Property & Casualty Insurance
- Flood Insurance (NFIP and private market)
- Pet Insurance
- Travel Insurance
- Government (FEMA/HUD)
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Last updated: 2026-04-09