Alpine Intel

The industry leader in forensic investigation and insurance intelligence, delivering expert, specialized, and accurate claims investigation services across all 50 states.

Claims Technology Established PE-Backed

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Overview

Alpine Intel is a property insurance intelligence company formed in 2022 as the parent entity for a group of specialist claims investigation and forensic services firms. The company was created through the merger of CCG IQ and Donan -- two established leaders in property insurance forensics and investigation -- backed by a majority recapitalization led by New Mountain Capital and Carousel Capital.

Through its portfolio of operating brands, Alpine Intel provides P&C insurers, law firms, corporations, third-party administrators, and government entities with expert claims investigation, forensic engineering, and specialized analytics services nationwide. The company is recognized as the industry leader for its scale, cycle times, and investigation integrity across specialty and complex property insurance claims.

CEO Damon Stafford, who founded HVACi, StrikeCheck, and CCG IQ in 2011, leads Alpine Intel in its mission to deliver actionable, evidence-based intelligence that enables faster and more confident claims decisions. Since formation, the company has grown aggressively through acquisitions, adding capabilities in fire investigation, fraud investigation, forensic accounting, mechanical failure analysis, vehicle claims, technology equipment, and outdoor property claims.

Products & Services

HVAC Claims Investigation (HVACi)

HVAC-specific claims investigation and scope validation for property insurers. Provides unbiased evaluations to determine actual cause of HVAC equipment failures, scope of damage, and replacement versus repair recommendations.

Target Users: P&C carriers, TPAs

Electrical and Lightning Claims Investigation (StrikeCheck)

Lightning verification and electrical claims investigation services. Provides expert determination on whether damage was caused by lightning or power surge events.

Target Users: P&C carriers, independent adjusters, TPAs

Fire Investigation (National Fire Experts)

Launched in January 2024, National Fire Experts (NFE) provides origin and cause investigations for property fire claims. The brand was developed in response to carrier demand for faster cycle times and more conclusive reports. NFE received the 2024 PropertyCasualty360 Insurance Luminaries award for Claims Innovation.

Target Users: P&C carriers, law firms

Forensic Engineering (Donan Engineering)

Forensic engineering investigations for property claims, construction disputes, fires, and product liability. One of the nation's largest and longest-established forensic engineering firms.

Target Users: P&C carriers, law firms, corporations

Component Testing Laboratories (Donan CTL)

Laboratory testing and analysis for insurance claims, product liability investigations, and failure analysis.

Target Users: P&C carriers, manufacturers, law firms

Forensic Accounting and Business Interruption (BSC Forensics)

Acquired January 2025. Structural, electrical, mechanical, and fire investigation expertise combined with forensic accounting and business interruption claims analysis.

Target Users: P&C carriers, commercial insureds

Mechanical and Failure Analysis (Mecanica Scientific Services)

Mechanical engineering and product failure analysis investigations for insurance claims and litigation support.

Target Users: P&C carriers, law firms

Investigative Intelligence -- Vehicle Claims (VRC Investigations)

Acquired April 2024. National fraud investigation firm with outcome-based model. Services include Heavy Vehicle Event Data Retrieval (HVEDR), Crash Data Retrieval (CDR), Infotainment Downloads, 3D Vehicle Scanning, Crash Reconstruction, and origin and cause investigations.

Target Users: Carriers, TPAs, law firms, government agencies, employers

Independent Adjusting and Inspection (The Robison Group)

Acquired December 2024. Independent adjusting and property inspection services.

Target Users: P&C carriers, TPAs

Technology Equipment Claims (TechLoss Restoration and Consulting)

Acquired November 2024. National specialty consulting for technology equipment claims and restoration services.

Target Users: Commercial carriers, TPAs

Outdoor Property Claims (HMI)

Acquired October 2025. Technology-driven platform for outdoor property claims support, including emergency tree removal, estimate reviews, replacement and repair cost estimates for tree and landscape losses. Serves claims involving trees, shrubs, vineyards, golf courses, resorts, and agricultural properties.

Target Users: P&C carriers, TPAs

At a Glance

Headquarters: Charlotte, North Carolina, USA
Employees: 501-1000
Funding: PE-Backed

Category & Focus

Category: Claims Technology
Subcategories: Forensic Investigation Claims Analytics Specialty Claims Services Fraud Detection
Insurance Verticals: P&C Personal P&C Commercial Specialty/E&S Workers Compensation
Target Customers: Carriers, TPAs, Brokers