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Bima Garage

Health insurance claims management platform connecting policyholders, hospitals, and insurers in India

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Overview

Bima Garage is a health insurance claims technology company serving policyholders, hospitals, and insurance carriers in India. The company operates as an intermediary layer in the health insurance ecosystem, providing cloud-based tools that streamline reimbursement claims processing, improve turnaround times, and increase approval rates for all stakeholders.

The company delivers its services through HobNob, a policyholder-facing app and web platform that manages end-to-end reimbursement claim submission, document handling, and policy information. Supporting services include a hospital and insurance company claims portal, medical record management, and query resolution workflows. AI-based policy consulting is embedded in the platform, and a field officer network handles physical document collection on behalf of claimants.

Founded in 2018 by four co-founders, Bima Garage has raised USD 875K across two seed rounds from a mix of institutional and angel investors. The company has received recognition from NITI Aayog under the Atal Innovation Mission and has been awarded Best Healthcare Startup by the Asian-African Chamber of Commerce and Industry.

Products & Services

HobNob

HobNob is a health insurance claims and policy management platform designed for policyholders in India. It supports the full reimbursement claim lifecycle, from initial filing through settlement, with integrations into the hospital and insurer claims workflows.

Key Features

  • End-to-end reimbursement claim submission and tracking
  • Know Your Policy (KYP) feature providing plain-language summaries of coverage
  • Secure document storage and sharing for health records, prescriptions, and test results
  • Doorstep pickup service via Field Medical Officers for physical document collection
  • Cashless claim assistance coordination
  • AI-based policy consulting

Target Users: Individual policyholders, insurance agents

Claims Management Portal

A portal for hospitals and insurance companies to manage claim submissions, medical record reconciliation, and query resolution. The portal is designed to reduce manual intervention and improve TAT (turnaround time) metrics and cash flow management across the claims chain.

Key Features

  • Hospital and insurer claim management workflow
  • Medical record management and reconciliation
  • Claims query resolution and escalation management
  • TAT and approval rate performance reporting

Target Users: Carriers, hospitals, TPAs