CAPTAIN
Faster estimates and faster payment for restoration contractors working insurance claims.
Overview
Captain is a fully integrated estimating, compliance, and funding platform built exclusively for restoration contractors working insurance claims. Founded in 2021 by CEO Demetrius Gray -- a Y Combinator alumnus and former WeatherCheck founder -- Captain addresses the chronic cash flow problem that forces contractors to self-finance repairs for months while waiting on carrier settlements.
The platform combines professional remote estimating with AI-driven compliance workflows and project funding. Estimates are delivered within 24-48 hours, built against AI rule-based carrier and TPA guidelines, and validated through platforms like XactAnalysis. Contractors on the Commander and Admiral tiers can also access project funding to bridge the gap between job completion and final insurance settlement.
Captain was formerly known as ClaimCredit and emerged from stealth in March 2022 with USD 104M in total financing. The company subsequently raised additional equity to reach USD 107.3M. Investors include NFX (lead), GGV Capital, Red Swan, and CoVenture (venture debt).
Products & Services
Estimate Management
Remote estimating service using professional estimators and AI compliance tools. Contractors submit scope documents, DocuSketch files, or Matterport scans and receive a complete Xactimate or Symbility estimate within 24-48 hours, validated against carrier and TPA requirements from the start.
Key Features
- AI rule-based compliance system matched to carrier/TPA guidelines
- Integration with Xactimate, Symbility, and T+M formats
- XactAnalysis compliance validation and update tracking
- Unlimited revisions on higher-tier plans
- DocuSketch and Matterport file processing
Target Users: Restoration contractors
Accounts Receivable Services
Invoice management, adjuster coordination, payment tracking, and dispute resolution to help contractors get paid faster without managing the back-office burden.
Project Funding
Advance funding covering materials, labor, and fees for approved claims. Funding is deployed within 72 hours, enabling contractors to complete projects in an average of 30 days compared to the industry average of 180 days. Available on: Commander and Admiral subscription tiers
Large Loss Consulting
On-site project management support for complex, high-value claims requiring dedicated oversight beyond remote estimating capacity.
At a Glance
- Founded
- 2021
- Headquarters
- Austin, Texas
- Employees
- 11-50
- Funding
- USD 107.3M (Seed + Venture Debt)
Category & Focus
- Category
- Claims Management
- Subcategories
- Contractor Financing Estimate Management Accounts Receivable
- Insurance Verticals
- P&C (Homeowners Property)
- Target Customers
- Restoration Contractors, Carriers, TPAs
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Last updated: 2026-04-09