CARFAX
Vehicle history intelligence powering smarter auto insurance claims, underwriting, and total loss decisions.
Overview
CARFAX is the industry-standard provider of vehicle history reports and automotive data intelligence, widely used by insurance carriers to support auto claims handling, underwriting, and total loss valuation. Founded in 1984, CARFAX aggregates data from over 100,000 sources -- including state DMVs, law enforcement agencies, service facilities, and auction houses -- to build comprehensive histories on hundreds of millions of vehicles.
Within the insurance sector, CARFAX operates CARFAX for Claims and the CARFAX Banking & Insurance Group (carfaxbig.com), dedicated divisions that provide carriers with tools to streamline total loss valuation, verify vehicle condition, detect potential fraud, and accelerate claims cycle times. The CARFAX Total Loss Valuation Report, available in 48 US states and DC, has been widely adopted by insurance companies since its launch in 2020, and received a major enhancement in April 2025 to include automated calculation of taxes and fees through a partnership with Claim Toolkit.
CARFAX is a subsidiary of S&P Global within the Mobility segment. S&P Global announced in April 2025 its intent to spin off the Mobility division -- including CARFAX, automotiveMastermind, Polk Automotive Solutions, and Market Scan -- into a standalone public company called Mobility Global, Inc., expected to complete in late 2026. The Mobility segment generated USD 1.6 billion in revenue in FY2024.
Products & Services
CARFAX for Claims
Dedicated solutions for auto insurance carriers including vehicle history reports, total loss valuation, and claims intelligence tools that reduce cycle time and improve settlement accuracy.
Key Features
- Total Loss Valuation Report (available in 48 states + DC)
- Automated calculation of taxes and fees in total loss settlements (launched April 2025, via Claim Toolkit partnership)
- History-Based Value methodology using millions of used car listings with VIN-specific factors (trim, options, mileage, condition, location)
- Vehicle history verification for fraud detection
- Integration with claims management systems
Target Users: Insurance carriers, TPAs, claims adjusters
CARFAX Total Loss File
A structured data file providing vehicle history intelligence to support total loss decision-making and settlement workflows.
Target Users: Auto insurance carriers, independent appraisal services
CARFAX Total Loss Report
A comprehensive valuation report for insurance adjusters that combines vehicle history data with market-based pricing to produce defensible pre-accident valuations.
Target Users: Claims adjusters, TPAs, carriers
CARFAX Banking & Insurance Group (BIG)
Specialized division offering vehicle history applications and data products tailored for banking, lending, and insurance use cases, accessible at carfaxbig.com.
Target Users: Auto insurers, banks, lenders
CARFAX Vehicle History Report
The industry-standard consumer and B2B vehicle history report delivering insights including accident records, title issues, service history, ownership count, and mileage anomalies.
Target Users: Auto insurers, dealers, consumers
At a Glance
- Founded
- 1984
- Headquarters
- Centreville, Virginia
- Employees
- 1000+
- Funding
- Acquired (subsidiary of S&P Global Mobility; planned spinout as Mobility Global, Inc. ~2026)
Category & Focus
- Category
- Claims Technology
- Subcategories
- Vehicle Data Total Loss Valuation Fraud Detection Claims Analytics
- Insurance Verticals
- P&C Personal
- Target Customers
- Carriers, TPAs
Customers
- Top-10 US auto insurance carriers (multiple)
- GEICO (integrated vehicle history access in GEICO mobile app)
- Major independent appraisal services
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Last updated: 2026-04-09