CHARLES TAYLOR
Global insurance services firm delivering specialist claims solutions, insurtech platforms, and insurance management for carriers, Lloyd's market, and specialty lines operators worldwide.
Overview
Charles Taylor is a global insurance services firm with over 140 years of history, tracing its origins to 1884 when coal merchant Charles Taylor was appointed to manage claims and funds for The Standard Steamship Owners' Protection and Indemnity Association in northeast England. Today the company operates three primary divisions -- Claims Solutions, InsureTech, and Insurance Management -- serving clients across the Lloyd's market, international carriers, reinsurers, and specialty lines operators.
With 3,000-4,000+ specialists across more than 120 offices on six continents, Charles Taylor is among the most globally distributed professional services firms in insurance. The company was taken private by private equity firm Lovell Minnick Partners LLC in 2019, delisting from the London Stock Exchange to pursue accelerated growth through acquisitions and technology investment.
The InsureTech division provides end-to-end SaaS platforms for delegated authority management, broking, and policy administration targeted at Lloyd's market participants and international carriers. The Claims Solutions division offers adjusting, third-party administration, technical services, and AI-powered fraud detection. Insurance Management provides end-to-end program management on a partnership basis.
Products & Services
Claims Solutions
Full-spectrum claims management and adjusting services covering Aviation, Marine, Natural Resources, Property/Casualty, and Specialty Lines.
Key Features
- Third-Party Administration (TPA) and end-to-end claims management
- Adjusting services across aviation, marine, natural resources, property/casualty, and specialty
- Assistance services for insurers and businesses
- Technical services including marine, engineering, forensic accounting, environmental, and aviation asset management
- Risk management and specialist investigation
- AI-powered fraud detection via Fraudkeeper technology
Target Users: Insurance carriers, self-insured corporations, Lloyd's syndicates, reinsurers
Insite for Delegated Authority
End-to-end platform for delegated authority business in the Lloyd's and London Market.
Key Features
- Bordereaux management and delegated authorities control
- Full lifecycle management from binding to settlement
- Compliance and regulatory reporting tools
- Data analytics and process automation
- Managed services option for outsourced operations
Target Users: Lloyd's market participants, MGAs, coverholders, carriers with delegated authority programs
Insite for Broking
End-to-end solution for managing insurance business across the full lifecycle.
Key Features
- Quote-to-bind workflow management
- Policy lifecycle tracking
- Integration with market infrastructure
- Digital modernization capabilities
Target Users: Insurance brokers, Lloyd's brokers, specialty lines distributors
Insite for Policy Administration
Core policy administration platform for insurers and managing agents.
Key Features
- Policy issuance and endorsement management
- Billing and premium accounting
- Digital transformation support
- API-based integration with downstream systems
Target Users: Carriers, MGAs, Lloyd's managing agents
Insurance Management
End-to-end insurance program management delivered on a full-service partnership basis.
Key Features
- Complete program management lifecycle
- Carrier relationship management
- Claims and operations oversight
- Regulatory compliance support
Target Users: Carriers launching new programs, specialty lines operators
At a Glance
- Founded
- 1884
- Headquarters
- London, United Kingdom
- Employees
- 1000+
- Funding
- PE-Backed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Adjusting Third-Party Administration Delegated Authority Platforms Fraud Detection Policy Administration
- Insurance Verticals
- P&C Commercial Specialty/E&S Reinsurance Workers Compensation
- Target Customers
- Carriers, Brokers, MGAs/MGUs, TPAs, Reinsurers
Customers
- Lloyd's syndicates and managing agents
- International insurance carriers
- Regional and national P&C carriers
- Specialty lines operators
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Last updated: 2026-05-11