CHCS SERVICES INC
Technology-enabled TPA for senior market LTC and Medicare Supplement insurance administration
Overview
CHCS Services is a technology-enabled third-party administrator (TPA) specializing in senior market insurance administration, with a core focus on long-term care (LTC) and Medicare Supplement (MedSup) insurance plans. Founded in 1989 and headquartered in Pensacola, Florida, the company has served as one of the nation's leading full-service senior market solutions providers for over three decades, working with insurance carriers, state retirement plans, and reinsurers that require specialized administrative capabilities for complex senior health insurance products.
In March 2022, Teleo Capital Management acquired CHCS Services from Capgemini America, Inc., positioning the company for continued growth in the senior care administration market. Under Teleo's ownership, the Wellcove division was established to house the company's senior care technology capabilities, and in October 2023 Wellcove acquired AssuriCare, a Waltham, Massachusetts-based provider of electronic visit verification (EVV) and nurse assessment software. This acquisition extended CHCS's reach into home care coordination and clinical workflow integration.
CHCS Services processes hundreds of millions of dollars in care value annually, supporting tens of thousands of providers and caregivers through its Wellcove/AssuriCare platform.
Products & Services
Claims Administration
Full-service claims management and processing for long-term care and Medicare Supplement insurance plans, including policy administration for state retirement systems and reinsurance administration support.
Key Features
- Long-term care claims management and adjudication
- Medicare Supplement plan administration
- Policy administration for state retirement plans
- Reinsurance administration support
Target Users: Insurance carriers, state retirement systems, reinsurers
Claims Automation Technology
Proprietary technology platform for automating LTC and MedSup claims workflows, reducing manual processing and improving accuracy for complex senior health insurance products.
Key Features
- Automated claims adjudication for LTC and MedSup
- Provider network management system
- Integration with carrier core systems
Target Users: Insurance carriers managing LTC or MedSup books of business
Wellcove -- Senior Care Technology Division
Wellcove by CHCS Services is a specialized administrator of senior market and eldercare programs, delivering EVV and care management technology through its AssuriCare platform.
Key Features
- Electronic visit verification (EVV) for home care agencies
- Nurse assessment software and services
- Home care coordination and care management
- Integration with long-term care insurance administration workflows
Target Users: Long-term care insurance carriers, home care agencies
At a Glance
- Founded
- 1989
- Headquarters
- Pensacola, Florida, USA
- Employees
- 1000+
- Funding
- PE-Backed (Teleo Capital Management, 2022)
Category & Focus
- Category
- Core Administration
- Subcategories
- TPA Administration Long-Term Care Medicare Supplement Claims Management
- Insurance Verticals
- Health Life & Annuity
- Target Customers
- Carriers, Reinsurers, TPAs
Customers
- Insurance carriers (national and regional) offering LTC and Medicare Supplement products
- State retirement systems requiring specialized TPA services
- Reinsurers with ceded LTC exposure
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Last updated: 2026-04-09