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Claim Technology

Claims as a Service: embedded claims automation for insurers, MGAs, brokers, and TPAs

Claims Technology Startup Seed
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Overview

Claim Technology is a cloud-native claims automation platform serving insurers, brokers, MGAs, TPAs, and law firms. Founded in 2017 and headquartered in London, the company specializes in P&C and specialty claims processing, providing an embedded Claims as a Service (CaaS) model that allows organizations to deploy digital claims capabilities without building custom systems. The platform targets the full insurance distribution chain globally, with an emphasis on EMEA markets.

The platform delivers claims automation via REST API and shortcode integration, enabling insurers to embed pre-built modules -- including FNOL intake, chatbot-driven self-service, process orchestration, and AI-powered data services -- directly into existing workflows. The no-code design tools allow insurance operations teams to model customer journeys and automate back-office processes without developer involvement.

Claim Technology participated in the Plug and Play Insurtech accelerator program and holds ISO 27001:2022 certification. The company has approximately 11-50 employees operating across three continents. Published case studies reference Veygo, a car-sharing insurance provider, as a named customer. The Capture chatbot has been documented achieving up to 95% zero-touch self-serve completion rates on routine claims.

Products & Services

Embedded Claims Platform

A cloud-hosted claims automation platform accessible via shortcode or REST API integration. Organizations can embed modular claims capabilities into existing systems without a full platform replacement.

Key Features

  • Shortcode and REST API deployment for rapid integration
  • Modular architecture allowing selective adoption of capabilities
  • Automatic synchronization to internal policy and claims systems

Target Users: Insurers, MGAs, brokers, TPAs, law firms

Capture Chatbot

An insurance chatbot enabling policyholders and claimants to self-serve across any channel. Designed for FNOL intake and routine claims inquiries.

Key Features

  • Zero-touch self-serve completion rates up to 95% on routine claims
  • Omnichannel deployment
  • Award-winning design (Technology Innovation of the Year, 2022)

Target Users: Carriers, MGAs, TPAs

Data Services

On-demand industry data sources and AI-powered analytics supporting claims decision-making at every stage.

Key Features

  • Policy indemnity assessment and liability evaluation
  • Quantum estimation and negotiation support
  • Fraud detection analytics

Target Users: Claims adjusters, underwriters, operations teams

Process Orchestration Tools

No-code visual design tools enabling insurance teams to model and automate customer-facing and back-office claims workflows.

Key Features

  • Visual journey and process modelling without coding
  • Cloud-hosted workflow automation
  • Integration with core systems via API

Target Users: Insurance operations and claims teams

Pre-Built Applications

A library of off-the-shelf claims administration and self-serve customer applications that can be deployed immediately or customized via the no-code toolset.

Key Features

  • Ready-to-deploy claims administration apps
  • Customizable via no-code design tools
  • Rapid deployment compared to custom builds

Target Users: Carriers, MGAs, TPAs

At a Glance

Founded
2017
Headquarters
London, England, United Kingdom
Employees
11-50
Funding
Seed

Category & Focus

Category
Claims Technology
Subcategories
Claims Automation FNOL Chatbot/Self-Service Process Orchestration Data Enrichment
Insurance Verticals
P&C Personal P&C Commercial Specialty/E&S
Target Customers
Carriers, Brokers, MGAs/MGUs, TPAs

Customers

  • Veygo (car-sharing insurance)

Links

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Last updated: 2026-05-17