ClaimsPro LP
Canada's largest independent claims adjusting firm, delivering end-to-end claims management across property, casualty, and specialty lines.
Overview
ClaimsPro LP is Canada's largest independent claims adjusting firm, providing professional claims management services to insurers, self-insured corporations, and government entities. With over 1,100 adjusters operating from 100+ branches coast-to-coast, the firm handles the full spectrum of property, casualty, liability, auto, and specialty claims.
Founded in 1986, ClaimsPro operates under SCM Insurance Services and combines deep adjusting expertise with proprietary technology platforms including iAdjust, OpticRisk, and ClaimsPro Connect. In November 2025, SCM Insurance Services was acquired by Davies Group -- a leading specialist professional services and technology company -- expanding Davies' North American presence as part of a combined entity expected to generate approximately USD 1.4 billion in annual revenues across 9,500 employees in 22 countries.
ClaimsPro's integrated model pairs field adjusters with digital tools to deliver efficient, transparent claims outcomes for Canada's leading insurers and other risk-bearing entities. Its CAT response capability, 24-hour contact centre, and Specialty Risk Division position it as a comprehensive independent claims partner.
Products & Services
iAdjust
Proprietary, award-winning web-based claims management system supporting end-to-end adjusting workflows with real-time client access to claims data.
Key Features
- End-to-end claims workflow management
- Real-time client portal access
- Integrates with major insurer platforms including Guidewire
Target Users: Claims adjusters, insurer partners
OpticRisk
Risk assessment and analysis platform supporting property and liability risk evaluation.
Key Features
- Risk scoring and assessment
- Property inspection data integration
- Supports underwriting and claims decisions
Target Users: Risk managers, claims operations teams
ClaimsPro Connect
Client-facing portal providing real-time claims visibility and status updates.
Key Features
- Real-time claim status dashboards
- Self-service access for insurer clients
- Transparent communication and reporting
Target Users: Insurer clients, self-insured corporations
CAT Response Team
Specialized catastrophe claims response with rapid deployment capability.
Key Features
- 24/7 emergency mobilization
- National deployment network
- High-volume surge capacity
Target Users: Carriers, government entities
SMART Field Inspections
Technology-enabled on-site property inspection services.
Key Features
- Digital data capture in the field
- Photo and damage documentation
- Accelerates property claims resolution
Target Users: Property claims teams, carriers
Corporate Solutions / TPA Services
Third-party administration services for self-insured entities managing their own claims programs.
Key Features
- Full TPA program management
- Reporting and analytics
- Regulatory compliance support
Target Users: Self-insured corporations, government entities
Specialty Risk Division
Handles complex commercial, marine, transportation/cargo, surety, cyber, and fidelity claims.
Key Features
- Deep technical expertise across specialty lines
- London Open Market direct services
- Expert witness and litigation support
Target Users: Specialty insurers, international carriers
At a Glance
- Founded
- 1986
- Headquarters
- Edmonton, Alberta, Canada
- Employees
- 1000+
- Funding
- Acquired
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Adjusting TPA Services CAT Response Claims Management Software
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S Workers Compensation
- Target Customers
- Carriers, TPAs, Employers
Customers
- Canada's largest insurers
- Self-insured corporations
- Government entities
- Captive insurers
- Deductible insureds
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Last updated: 2026-04-09