CodeBlue

Managed repair experience platform connecting carriers, contractors, and policyholders for end-to-end property claims resolution.

Claims Technology Growth PE-Backed

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Overview

CodeBlue, now operating as Accuserve, is a managed repair experience (MRX) platform that unifies property claims management, restoration services, and contractor network operations for insurance carriers. The company serves as an integrated partner across the property claims ecosystem -- connecting property owners, contractors, and carriers through technology-enabled workflows.

Accuserve was formed in January 2023 through the consolidation of three specialized companies: AccuWin (interior claims management), CodeBlue (property claims technology and water mitigation), and MADSKY (exterior/roofing). This unification, backed by private equity firm Aquiline Capital Partners, created a comprehensive managed repair platform covering interior and exterior property restoration nationwide. In April 2024, Flexpoint Ford provided additional growth capital.

The platform operates three national command centers providing 24/7/365 policyholder support and handles millions of calls annually. Three of the top ten US insurance carriers are among its adopters.

Products & Services

Managed Repair Experience (MRX) Platform

The core platform integrating property restoration services with claims workflows. Accuserve manages the full lifecycle from FNOL through repair completion using a vetted contractor network.

Key Features

Water mitigation (flooring, drywall, moisture remediation)
Roofing and exterior repairs (vinyl siding, gutters)
Window installation and inspection
Interior reconstruction
Expert contents damage valuations and analysis
Technical Review Program (TRP) for certified restoration strategy analysis

Target Users: Insurance carriers managing residential and commercial property claims

Claims Technology Suite

The CodeBlue-heritage claims technology platform providing FNOL intake, contractor matching, and operational oversight.

Key Features

First notice of loss (FNOL) with live video capture capabilities
Proprietary 27-point algorithm for optimal contractor matching
24/7/365 policyholder support via three national command centers
Contractor management and communication platform
Claim accuracy and assessment services

Target Users: Insurance carrier claims teams

IICRC Professional Training

Industry-certified training courses developed for restoration professionals.

Key Features

IICRC-approved professional training curriculum
Certified restoration technique education

Target Users: Contractors in the Accuserve network

At a Glance

Founded: 1996
Headquarters: Denver, CO, USA
Employees: 201-500
Funding: PE-Backed

Category & Focus

Category: Claims Technology
Subcategories: Managed Repair Property Claims TPA Contractor Network Management FNOL Technology
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers