CyberFortress
Data backup, recovery, and parametric cyber insurance for e-commerce and enterprise.
Overview
CyberFortress is a global data backup, recovery, and cyber risk solutions company founded in 2018 by former Rackspace executives Huw Edwards (CEO) and Michael DeFelice (CTO), along with Nate Shames. Headquartered in San Antonio, Texas, the company initially developed parametric cyber insurance products for e-commerce businesses, addressing the shortcomings of traditional cyber policies -- long applications, complex multi-party coverage, and slow claims payouts.
Through its 2021 acquisition of Jungle Disk's portfolio from J2 Global -- including the KeepItSafe, LiveVault, and OffsiteDataSync brands -- CyberFortress expanded into enterprise data protection. By 2022, these brands were unified under the CyberFortress umbrella, creating a comprehensive Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS) platform with thousands of customers across four continents.
The company serves regulated industries including healthcare, financial services, and information technology, combining its origins in parametric insurance with proven enterprise data protection brands. Its machine learning-based risk assessment tools underpin both its insurance and backup products.
Products & Services
Parametric Cyber Insurance
Revenue interruption insurance for e-commerce businesses, designed to pay quickly on covered incidents without the complexity of traditional cyber policies.
Key Features
- Covers downtime from cyberattacks, internal errors, and third-party failures
- 24-hour claims payout for qualifying incidents
- Proprietary Downtime Risk Assessment tool for pricing and risk scoring
- Machine learning-based risk APIs
Target Users: E-commerce businesses, online retailers
Backup as a Service (BaaS)
Cloud-based data backup solutions for SMB and enterprise customers delivered through the Jungle Disk and KeepItSafe brands.
Key Features
- Automated cloud backup for endpoints, servers, and cloud data
- Multiple retention policies and recovery point objectives
- Multi-continent coverage
- Regulated-industry ready (healthcare, financial services)
Target Users: SMB and enterprise IT, healthcare organizations, financial services firms
Disaster Recovery as a Service (DRaaS)
Enterprise-grade disaster recovery delivered through the LiveVault brand, focused on minimizing downtime for mission-critical workloads.
Key Features
- Rapid recovery for enterprise servers and workloads
- Air-gapped and offsite storage options via OffsiteDataSync
- Compliance-ready for regulated verticals
Target Users: Midmarket and enterprise IT, regulated industries
At a Glance
- Founded
- 2018
- Headquarters
- San Antonio, Texas
- Employees
- 51-200
- Funding
- Seed
Category & Focus
- Category
- Specialty Solutions
- Subcategories
- Parametric Insurance Data Backup & Recovery Cyber Risk
- Insurance Verticals
- P&C Commercial Specialty/E&S
- Target Customers
- Carriers, Brokers, Consumers
Customers
- Healthcare organizations (unnamed, multiple)
- Financial services firms (unnamed, multiple)
- Enterprise IT organizations (unnamed, multiple)
Links
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Last updated: 2026-04-09