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Ebix

Leading supplier of on-demand infrastructure exchanges to the insurance, financial, and healthcare industries.

Agency Management Systems Enterprise Acquired
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Overview

Ebix, Inc., formerly known as Delphi Information Systems, Inc., is an American multinational technology company that focuses on e-commerce, cloud computing (SaaS), insurance, finance, healthcare, and e-learning. Co-founded by Ken Bitticks in Atlanta, Georgia in 1976, the company has grown to become one of the largest insurance software providers globally.

With offices across Australia, Brazil, Canada, India, New Zealand, Singapore, the United States, and the United Kingdom, Ebix powers multiple insurance exchanges worldwide in the fields of life, finance, health, and property & casualty insurance. The company processes in excess of $100 billion in insurance premiums annually on its platforms.

Following a Chapter 11 restructuring process completed in September 2024, Ebix emerged as a financially and operationally stronger company. It is now a subsidiary of Eraaya Lifespaces Ltd., having been acquired in August 2024 for $152 million.

Products & Services

EbixASP

The first online agency management system built from the ground up to take full advantage of the internet. Agencies no longer need to worry about maintaining software updates or backup validity.

Key Features

  • Cloud-based agency management
  • Automated backups and updates
  • Internet-native architecture
  • Multi-user access

Target Users: Insurance agencies

Ebix TEAM-UP Download

The first commercially available off-the-shelf product that provides carriers with an easy transition from their traditional download "mailbox" methodology to a more modern approach.

Key Features

  • Carrier-to-agency data exchange
  • Compatible with 70+ agency management systems
  • Streamlined download process
  • Enhanced data services

Target Users: Insurance carriers and their agents

Ebix Exchange Platform

On-demand infrastructure exchanges enabling insurance transactions across multiple verticals.

Key Features

  • Life insurance exchange
  • P&C insurance exchange
  • Health insurance exchange
  • Finance exchange

Target Users: Carriers, brokers, and agents

Ebix CRM

Customer relationship management solution designed specifically for the insurance industry.

Key Features

  • Insurance-specific workflows
  • Lead management
  • Policy tracking
  • Customer communication tools

Target Users: Insurance sales teams, agencies

Risk Compliance Solutions

Comprehensive risk management and compliance software for the insurance industry.

Key Features

  • Regulatory compliance tracking
  • Risk assessment tools
  • Audit management
  • Reporting and analytics

Target Users: Carriers, MGAs, compliance officers

At a Glance

Founded
1976
Headquarters
Johns Creek, Georgia
Employees
1000+
Funding
Acquired

Category & Focus

Category
Agency Management Systems
Subcategories
Core Administration Insurance Exchanges CRM Risk Compliance
Insurance Verticals
P&C Life & Annuity Health Group Benefits Reinsurance
Target Customers
Carriers, Brokers, MGAs, Agents, Reinsurers

Customers

  • Major insurance carriers worldwide
  • Thousands of insurance agencies
  • Healthcare organizations
  • Financial services companies

Last updated: 2026-03-25