Epoq

Making law easy - digital legal services and mediation coverage for insurance carriers and their policyholders.

Specialty Solutions Established Bootstrapped

Overview

Epoq is a legal services insurtech that provides digital legal document preparation, attorney support, and mediation insurance coverage to insurance carriers, fraternal benefit societies, and affinity groups. Founded in 1997 in the United Kingdom, the company has spent over 25 years building technology that democratizes access to legal services by blending AI-powered automation with licensed attorney expertise.

The company expanded into the United States life insurance market in 2016 and entered the U.S. property and casualty market in 2019. Epoq's platform is now available in all 50 U.S. states and serves over 60 major brands globally, including world-leading insurers and financial services providers. More than 30 million customers across the U.S., Canada, UK, Republic of Ireland, and South Africa have access to Epoq's services.

Epoq is entirely self-funded and has operated profitably for over two decades. The company is regulated by the UK Solicitors Regulation Authority (SRA #645296) and is a member of NAMIC and Insurtech UK.

Products & Services

Legal Document Service

AI-powered expert system that uses interactive questionnaires to draft state-specific legal documents in real time. Covers over 400 document types including construction agreements, subcontractor agreements, leases, hold harmless clauses, wills, powers of attorney, and healthcare directives.

Key Features

State-specific document generation across all 50 U.S. states
Pre-programmed legal intelligence interviews users and generates customized documents
Covers personal, commercial, farm, and contractor insurance lines
White-labeled for carrier and agent branding

Target Users: Insurance policyholders (personal and commercial lines)

AI-Enhanced Legal Q&A

Hybrid service combining AI technology with licensed in-state attorneys to answer policyholder legal questions. The platform interviews policyholders, routes information to specialized attorneys, and delivers expert guidance based on applicable state laws.

Key Features

AI-assisted intake and routing to licensed attorneys
State-compliant legal answers
Faster turnaround through AI-enhanced attorney workflows
Secure submission platform

Target Users: Insurance policyholders with legal questions

Professional Legal Review

Attorney review service for legal documents, providing professional oversight and quality assurance on policyholder-created documents.

Key Features

Review by state-qualified, licensed attorneys
Quality assurance on AI-generated documents
Compliance verification

Target Users: Insurance policyholders

Mediation Insurance

First-to-market coverage in the U.S., underwritten on Lloyd's paper, providing up to $50,000 in coverage for attorney-assisted mediation expenses and mediator costs when disputes arise.

Key Features

Up to $50,000 in mediation coverage
Covers both attorney-assisted mediation and mediator costs
85-92% of mediated disputes reach timely settlement
Avoids costly litigation while preserving business relationships

Target Users: P&C commercial and personal lines policyholders

LawAssure

Digital wills and estate planning service designed for life insurance and fraternal benefit society members. Provides high-quality legal document preparation for wills, powers of attorney, and healthcare directives.

Key Features

Digital will creation
Powers of attorney
Healthcare directives
Designed for life insurance policyholder engagement

Target Users: Life insurance policyholders, fraternal benefit society members

Business Risk Protection

Legal document service specifically designed for commercial policyholders. Protects small businesses from liability and legal threats through real-time drafting of smart business documents.

Key Features

Construction and subcontractor agreements
Workplace policies and employee agreements
Non-disclosure agreements
Commercial leases and compliance documents

Target Users: Small business insurance policyholders

At a Glance

Founded: 1997
Headquarters: Borehamwood, Hertfordshire, UK
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Specialty Solutions
Subcategories: Legal services bolt-on document automation mediation insurance
Insurance Verticals: P&C Commercial P&C Personal Life & Annuity Group Benefits
Target Customers: Carriers, Agents/Agencies, Consumers