Overview
Genasys Technologies is a cloud-based insurance software provider that delivers end-to-end policy administration, claims management, and billing solutions. Founded in 1997 by Steve Symes in Cape Town, South Africa, the company has grown from a garage startup into a leading insurtech serving clients across 23 countries, managing a gross written premium of over GBP 1.5 billion.
The Genasys platform is a modular, SaaS-based insurance solution designed for insurers, MGAs, and brokers. It features over 350 pre-configured insurance products spanning P&C, life, medical, and specialty lines, along with hundreds of API endpoints for integration across the insurance ecosystem. The platform's no-code product building tools allow clients to rapidly deploy and manage insurance products without custom development.
In 2021, Genasys secured a GBP 12.25 million investment from Frog Capital, marking the largest investment ever into a South African-founded insurtech. The company operates from offices in London, Johannesburg, and its Product and Innovation Campus in Stellenbosch, Cape Town.
Products & Services
Genasys Unify Platform
A comprehensive, cloud-based insurance administration platform that provides end-to-end policy, claims, and billing management.
Key Features
- No-code product building tools to launch new insurance products in days
- End-to-end policy administration with automated workflows
- Claims management with electronic FNOL, instant settlements, and claims analysis
- Billing and premium management
- Over 350 pre-configured insurance products across all lines of business
- Hundreds of open API endpoints for ecosystem integration
Target Users: Insurers, MGAs, brokers
BUILD Toolkit
No-code product building software for creating and configuring insurance products.
Key Features
- Zero-code tools for product building, rating, and workflow creation
- Document design and template management
- New user setup and configuration
- Rapid deployment of new insurance products
Target Users: Product managers, underwriters, IT teams
Claims Management
Customer-centric claims management solution recognized by Celent as a Technology Standout.
Key Features
- Electronic First Notification of Loss (FNOL)
- Instant manual or automatic settlements
- Industry-leading claims analysis
- End-to-end claims workflow automation
Target Users: Claims teams, insurers, MGAs
At a Glance
- Founded
- 1997
- Headquarters
- London, United Kingdom
- Employees
- 51-200
- Funding
- Series B
Category & Focus
- Category
- Core Administration
- Subcategories
- Policy Administration Claims Management Billing
- Insurance Verticals
- P&C Commercial P&C Personal Life & Annuity Health Specialty/E&S
- Target Customers
- Carriers, MGAs/MGUs, Brokers
Customers
- Simplyhealth
- MDDUS (Medical and Dental Defence Union of Scotland)
- Clarendon Transport Underwriting Managers (CTU)
- GENRIC Insurance
- King Price
Links
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Last updated: 2026-03-25