iClaim Solutions
Claims management and policyholder engagement platform for insurers and MGAs
Overview
iClaim Solutions is a cloud-based claims management and policyholder engagement platform for insurance carriers, MGAs, and brokers operating in personal lines. The company was founded in 2012 in London by Omar Allybokus and has operated as a bootstrapped independent business for over a decade.
The platform delivers two complementary tools: a pre-claim solution for policyholders to document home contents and assets before a loss occurs, and a post-claim solution that manages the full settlement workflow with active policyholder participation. Both tools are delivered as a SaaS application accessible via web and mobile, built on ASP.NET with a MS-SQL backend and hosted on dedicated managed servers.
iClaim targets home and contents insurance lines where policyholder involvement in the claims process directly affects settlement speed and accuracy. The company maintains a low public profile and has not disclosed customer names or adoption metrics.
Products & Services
Post-Claim Solution
A digital workflow platform that manages claims from first notice of loss through settlement. Insurers and policyholders interact through a shared dashboard with real-time status tracking and direct messaging.
Key Features
- First Notification of Loss (FNOL) intake
- Real-time claims status tracking
- Direct insurer-to-policyholder communication
- Social media-inspired UX for claimant engagement
- Cloud access from any device
Target Users: Insurance carriers, MGAs, brokers managing personal lines claims
Pre-Claim Solution
A policyholder-facing tool for documenting home contents and asset inventory before a loss event. The captured data feeds into the claims process to improve accuracy and speed resolution.
Key Features
- Home contents documentation and cataloging
- Asset information capture for accurate valuations
- Pre-loss data repository accessible during claim filing
- Integration with existing insurer website forms via script embed
Target Users: Policyholders, carriers seeking to reduce claims friction
At a Glance
- Founded
- 2012
- Headquarters
- London, United Kingdom
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Management Policyholder Portal FNOL
- Insurance Verticals
- P&C Personal
- Target Customers
- Carriers, MGAs/MGUs, Brokers
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Last updated: 2026-06-03