Seek Now

Technology-driven property inspection platform providing field inspection services and AI-powered estimating tools to P&C insurance carriers across all 50 states.

Claims Management Established Seed (Susquehanna Growth Equity, 2021)

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Overview

Seek Now is a technology-enabled property inspection platform founded in 2012 by Russ Carroll, operating as "The Infrastructure for Smarter Property Decisions." The company processes approximately 3,000 inspections daily across all 50 states through a nationwide network of 1,000+ independent contractor inspectors known as "Seekers."

The company's core value proposition is accelerating the insurance claim cycle by combining certified field inspectors with proprietary technology, including automated damage tagging, digital twin capabilities, and AI-powered estimation tools. Seek Now serves more than 200 P&C insurance carriers and has expanded its offering to include residential and commercial property inspection services.

In January 2025, Brannon Lacey was appointed Chief Executive Officer, bringing over a decade of experience in software and tech-enabled services from companies including Worksoft and Arcserve. Russ Carroll transitioned to the role of Chief Seeker. In March 2024, Seek Now announced a strategic direct integration with Verisk to simplify home insurance claim assessments within Verisk's property estimating solutions.

Products & Services

FastEstimate(TM)

An AI-powered estimation tool that converts inspection data into draft estimates in under 60 seconds. Features deviation flagging and pre-push adjustment controls for insurance adjusters, streamlining the claims estimation workflow from field to final estimate.

FastScheduler

A homeowner self-service scheduling tool included with Seek Now's inspection services. Designed to reduce coordination bottlenecks and improve scheduling efficiency for carriers and their policyholders.

Field Inspection Services

Seek Now operates a nationwide network of 1,000+ independent contractor inspectors ("Seekers") with average dispatch time under 24 hours and turnaround under 48 hours. Services are organized across three verticals: Insurance Services: Wind/hail inspections, ladder assist, interior inspections, emergency tarping, estimate writing Residential Services: Move-in/out inspections, acquisition/disposition assessments, repair estimates, preventative checks Commercial Services: Property data capture, condition reporting, 360-degree tours, digital asset management Each inspection captures 150+ structured data points with automated damage tagging and portfolio-level digital twin capabilities.

Seeker 360(TM) Services

A comprehensive property assessment solution combining detailed property reports with embedded damage tagging, floor plans, and 360-degree walkthroughs. Announced in October 2023 as a groundbreaking insurtech solution.

At a Glance

Founded: 2012
Headquarters: Louisville, Kentucky, USA
Employees: 951-1000
Funding: Seed (Susquehanna Growth Equity, 2021)

Category & Focus

Category: Claims Management
Subcategories: Property Inspection Field Services Estimation Digital Twin AI/ML
Insurance Verticals: P&C
Target Customers: Carriers