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ServiceUp

Centralizing vehicle repair and maintenance management for fleets and insurance carriers

Claims Management Growth Series B
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Overview

ServiceUp is a vehicle repair management platform that centralizes collision, mechanical, and routine maintenance repairs into a single system for fleet operators and insurance carriers. Founded in 2021 in Los Gatos, California, the company initially launched as a consumer-facing vehicle repair service before pivoting to the B2B market to address widespread inefficiencies in how commercial fleets and insurers manage repairs through fragmented phone calls, emails, and legacy systems.

The platform gives operators full visibility and control over their repair operations, reducing vehicle downtime and improving profitability. ServiceUp has experienced rapid growth, with revenue increasing over 180% year-over-year in 2024, and the company ranked 77th on the 2025 Inc. 5000 list. Their customer base includes major fleet and insurance brands such as Zipcar, SIXT, Voyager Global Mobility, and Clearcover.

In July 2025, ServiceUp raised $55 million in Series B funding led by PeakSpan Capital, bringing total funding to $70 million. The company plans to use the capital to expand into new markets including Canada, grow its team, and accelerate development of its SaaS platform.

Products & Services

ServiceUp 360

Full-service vehicle repair management solution where ServiceUp handles the entire repair process end-to-end using their vetted shop network.

Key Features

  • Centralized dashboard for collision, mechanical, and maintenance repairs
  • Vetted repair shop network across the country
  • Vehicle pick-up and drop-off services for policyholders
  • Real-time repair tracking and progress visibility
  • AI-powered instant damage estimates using image analysis

Target Users: Insurance carriers, fleet operators

ServiceUp Connect

SaaS platform that allows fleets and insurance carriers to onboard and manage their existing repair networks through a single pane of glass.

Key Features

  • Onboard and manage thousands of shop partners in one platform
  • Repair order management and communication tools
  • Single-vendor invoicing and payment management
  • Estimate approval workflows
  • Cost control with repair insights and analytics

Target Users: Insurance carriers, fleet operators with existing shop networks

ServiceUp for Insurance

Specialized repair management platform designed for carriers, TPAs, and brokerage firms that connects insurance companies with a vetted network of repair shops.

Key Features

  • 30% decrease in claim resolution time
  • 32% lower repair costs
  • 25% increase in customer satisfaction
  • Subrogation support through TPA partnerships
  • Multiple payment structures including Direct Pay (ACH)
  • White-glove policyholder experience with pick-up and drop-off

Target Users: Insurance carriers, TPAs, brokerage firms