Overview
SLVRCLD is a claims technology platform for P&C insurers that automates the processing of household contents insurance claims. The platform covers the full claims workflow -- from submission and quantification through expert assessment to settlement -- allowing insurers to handle content claims more efficiently without expanding headcount.
The platform is delivered as SaaS and exposes a REST API for integration with insurer core systems. Core capabilities include AI-driven content quantification, a secure policyholder portal for direct claim submission, and a managed assessment service staffed by certified contents specialists. The Super Agent module reduces claim turnaround time by 80% using workflow automation with human oversight for complex cases.
SLVRCLD serves 100+ insurers and counts Santam, Outsurance, Hollard, Discovery Insure, and Auto&General among its customers. The company is a member of the Guidewire Insurtech Vanguards program and has received backing from Plug and Play Insurtech. Founded in 2019 in Haarlem, Netherlands, the name is derived from "Silver Cloud" -- the silver lining in claims processing.
Products & Services
Super Agent
AI-enhanced claims processing module that automates workflow steps and delivers an 80% reduction in claim turnaround time. Maintains human oversight for complex or high-value scenarios.
Key Features
- AI-driven content quantification and valuation
- Automated workflow routing and task management
- Human-in-the-loop escalation for edge cases
Target Users: Claims teams at P&C insurers
Claims Portal
Secure web interface allowing policyholders to submit household content claims online, reducing inbound call volume and accelerating first notice of loss.
Key Features
- Direct policyholder claim submission
- Structured data capture for AI processing
- Integration with back-office insurer systems
Target Users: Policyholders and claims administrators
Expert Assessment Service
Managed desktop review service staffed by 30+ certified contents assessors. Handles single items, multi-item claims, and large-scale catastrophe events.
Key Features
- Certified assessors specializing in household contents
- Support for individual and catastrophe claim volumes
- Validation and quality control on AI-generated valuations
Target Users: Insurers requiring specialist oversight for complex claims
API Integration
Three-call REST API enabling full system integration with insurer platforms and third-party claims ecosystems.
Key Features
- Lightweight three-call integration model
- Compatible with Guidewire ecosystem
- Supports email-based submission as an alternative channel
Target Users: Insurer IT and integration teams
At a Glance
- Founded
- 2019
- Headquarters
- Haarlem, Netherlands
- Employees
- 51-200
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Automation Contents Claims Expert Assessment
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers
Customers
- Santam
- Outsurance
- Hollard
- Discovery Insure
- Auto&General
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Last updated: 2026-05-18