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Sprout.ai

AI-powered insurance claims and underwriting automation -- changing insurance for good.

Claims Technology Growth Series A
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Overview

Sprout.ai is a London-based insurtech company that provides AI-powered automation for insurance claims processing and underwriting. Founded in 2018 and incubated at Imperial College London, the company has built a modular SaaS platform that integrates with insurers' existing core systems to automate triage, document processing, coverage checking, fraud detection, and claims decisioning -- enabling routine claims to be settled in as little as 60 seconds.

The company serves carriers, TPAs, and MGAs globally across life and annuity, health, motor, property, and commercial lines. Sprout.ai's platform is built on a proprietary blend of computer vision, natural language processing, large language models, and agentic AI, with pre-built connectors to leading claims management systems including Guidewire, Duck Creek, and Majesco. The company is ISO 27001 certified and GDPR compliant.

Sprout.ai has raised a total of GBP 15.9M across a seed round and a Series A, and counts MetLife, Scottish Widows (Lloyds Banking Group), AdvanceCare (Generali Group), and AXA among its customers.

Products & Services

AI Claims Platform

End-to-end claims automation covering intake, document processing, coverage checking, fraud flagging, and decisioning. Handles multiple insurance lines including health/life, motor/auto, property, and commercial policies. Processes claims in as little as 60 seconds for routine cases, with instant settlement on 67%+ of claims.

Key Features

  • Automated claim triage and routing
  • Real-time coverage verification against policy terms
  • AI-assisted claims handler decision screens with full audit trails
  • Surge capacity for catastrophe events

Target Users: Claims handlers, claims managers at carriers, TPAs, and MGAs

Document Processing

AI-OCR technology that converts high-volume unstructured data -- reports, handwritten notes, photos, invoices, medical records -- into clean structured formats. Supports over 450 insurance document types and multi-language processing including complex scripts such as Japanese handwriting.

Key Features

  • Computer vision and NLP-based extraction
  • 98%+ accuracy across invoice categories (AdvanceCare deployment)
  • Handles structured and unstructured document types
  • Enrichment via external APIs and medical databases

Target Users: Claims and underwriting operations teams

Policy Coverage Checking

Automated interpretation of policy documents to extract clauses, exclusions, and limits, then validate them against submitted claim data.

Key Features

  • Natural language interpretation of policy wording
  • Automated coverage/exclusion matching
  • Reduces manual policy review time
  • Supports complex policy structures

Target Users: Claims handlers, underwriters

Fraud Flagging

AI-powered anomaly detection integrated into the claims workflow.

Key Features

  • Document authenticity analysis
  • Duplicate claim detection
  • Pattern recognition using internal and external data sources
  • Risk scoring with explainable rationale

Target Users: Special investigations units, claims teams

Underwriting Automation

Streamlines customer onboarding, policy issuance, and underwriter review by summarizing complex medical files and automating data extraction from application documents.

Key Features

  • Medical file summarization for underwriters
  • Application document extraction
  • Integration with underwriting workbenches

Target Users: Underwriters, new business teams

At a Glance

Founded
2018
Headquarters
London, United Kingdom
Employees
11-50
Funding
Series A

Category & Focus

Category
Claims Technology
Subcategories
Claims Automation Fraud Detection Document Processing Underwriting Automation
Insurance Verticals
Life & Annuity Health P&C Personal P&C Commercial
Target Customers
Carriers, TPAs, MGAs/MGUs

Customers

  • MetLife (US, Asia, LATAM) -- expanded global partnership announced June 2025
  • Scottish Widows (Lloyds Banking Group) -- life and critical illness claims and underwriting (2025)
  • AdvanceCare (Generali Group) -- 60-second claim turnaround, 1M+ claims processed
  • AXA

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Last updated: 2026-04-04