Surebird
AI-powered autonomous workforce platform transforming insurance agency operations with specialized agents for sales, customer service, and operations.
Overview
Superagent is an AI-powered autonomous workforce platform for independent and captive insurance agencies in the United States. The company delivers a suite of specialized AI agents that automate agency workflows across sales, customer service, and operations, enabling every agency member to operate as a "superagent." Designed to address a critical industry challenge—25% of insurance agents retiring within 4–5 years—the platform integrates AI-driven capabilities into existing agency management systems through standardized integrations.
The platform comprises six specialized AI agents: an inbound agent handling 24/7 call answering and lead qualification; an outbound agent for systematic prospecting and renewal follow-ups; a training agent that accelerates new representative ramp time from 7–9 months to 2.5 weeks; a live-call agent providing real-time guidance during customer conversations; a retention agent predicting churn and identifying cross-sell opportunities; and a quoting agent (launched February 2026) that autonomously navigates carrier portals to generate accurate quotes in seconds. Each agent integrates with Applied, Vertafore, EZLynx, and major CRM platforms.
Superagent has deployed across independent and captive agencies nationwide. Beta agencies demonstrated significant traction, generating USD 2.4 million in average value per agency and showing 95% conversion lift for new representatives. The company received USD 500K in pre-seed funding in February 2024 led by Y Combinator, 515 Ventures, Lucky River, NVO Capital, and Rebel Fund.
Products & Services
Inbound AI Agent
24/7 voice-powered call answering and intelligent lead qualification. The agent captures incoming inquiries, qualifies leads based on agency rules, and automatically schedules appointments or routes calls to available team members.
Key Features
- Round-the-clock call answering
- Intelligent lead qualification
- Automated appointment booking
- Intelligent call routing
Target Users: Insurance agencies handling high call volumes
Outbound AI Agent
Systematic multi-channel outreach for policy renewals, document collection, and proactive prospecting. Enables agencies to conduct personalized voice campaigns at scale while maintaining compliance.
Key Features
- Voice outreach automation
- Custom workflow configuration
- Renewal and follow-up campaigns
- Prospect engagement
Target Users: Sales teams managing renewal pipelines and prospecting
Training AI Agent
Real-time call analysis and accelerated onboarding for new representatives. The agent analyzes calls against best practices, clones techniques from top producers, and provides coaching feedback to accelerate representative ramp time.
Key Features
- Real-time call analysis
- Best-practice cloning
- Accelerated onboarding
- Performance coaching
Target Users: Agencies onboarding new sales representatives
Live Call AI Agent
Real-time guidance during active customer conversations, including objection handling support and compliance monitoring. The agent delivers live suggestions to producers during calls while ensuring regulatory adherence.
Key Features
- Real-time call guidance
- Objection handling support
- Compliance monitoring
- Live suggestions
Target Users: Producers seeking real-time support during customer conversations
Retention AI Agent
Churn prediction and proactive retention outreach. Uses data-driven engagement triggers to identify at-risk customers and identify cross-sell opportunities automatically.
Key Features
- Churn prediction
- Proactive renewal outreach
- Cross-sell opportunity identification
- Engagement automation
Target Users: Agencies focused on customer lifetime value and retention
Quoting AI Agent
Autonomous quote generation launched in February 2026. The agent navigates carrier portals, gathers customer information, and generates bindable quotes in seconds, eliminating traditional quoting bottlenecks.
Key Features
- Multi-carrier portal navigation
- Autonomous quote generation
- Accurate bindable quotes
- Seconds-level quote turnaround
Target Users: Agencies seeking to accelerate the quoting process
At a Glance
- Founded
- 2025
- Headquarters
- San Francisco, California
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Agency Management Sales Automation AI Workforce
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Agents, Agencies, MGAs
Customers
- RightSure Insurance
- Azul Insurance Solutions
- Crawley Insurance Agency
- Beach Break Insurance Agency
- Carolina Insurance Group
- Beat Insurance Services
- Estrella Insurance
- Dream Assurance
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Last updated: 2026-06-17