Upptec

Automated content claims processing for home and travel insurers

Claims Technology Established Bootstrapped

Overview

Upptec is a claims technology platform for property and travel insurers, specializing in the automation of content-based claims. Founded in 2002 and headquartered in Malmo, Sweden, the company focuses on replacing manual claims reviews with AI-driven workflows that process and value items in policyholder claims. Its platform handles claims ranging from small, high-volume incidents to complex large-loss scenarios, and is used by major Nordic insurers including Folksam, Trygg-Hansa, Gjensidige, Storebrand, and Hedvig.

The platform is delivered as a SaaS solution with a RESTful API enabling integration with existing insurance systems within approximately three weeks. Upptec offers three core modules targeting different claim sizes and complexity levels, along with a Guidewire PartnerConnect integration for carriers running Guidewire ClaimCenter. The company's technology handles content valuation, intake automation, and straight-through processing for standard claims.

With offices in Malmo, Stockholm, and New York, Upptec serves over ten named Nordic and Scandinavian insurance carriers. In 2024, the company extended its reach through a partnership with FRIDAY to support digital claims processing in European markets and joined the Guidewire PartnerConnect program as a Solution Partner.

Products & Services

Connect

Straight-through processing automation for small, frequent claims. Handles high-volume, lower-value content claims with automated intake and valuation workflows.

Key Features

Full straight-through-processing for standard claims
Automated content valuation
High-volume claim handling

Target Users: Carriers processing large numbers of routine home and travel content claims

Medium Claims Processing

Frictionless intake and automated workflows for claims involving ten or more individual items. Balances automation with accuracy for mid-complexity claims.

Key Features

Automated multi-item intake
Workflow routing for claims with 10+ items
Faster processing with maintained accuracy

Target Users: Claims adjusters handling mid-size content claims

Inspect

A collaborative digital platform for large-loss and complex content claims requiring human review. Connects policyholders, adjusters, and specialist partners in a shared digital environment.

Key Features

Shared workspace for policyholders and adjusters
Specialist and partner collaboration tools
Digital documentation and review flows

Target Users: Adjusters and specialists handling large-loss home claims

API & Integration Services

RESTful API for connecting the Upptec platform to existing insurance software and policy administration systems. Provides live integration capabilities within a three-week implementation window.

Key Features

RESTful API
Guidewire ClaimCenter integration via PartnerConnect
Three-week integration timeline

Target Users: IT and integration teams at insurance carriers

At a Glance

Founded: 2002
Headquarters: Malmo, Sweden
Employees: 51-200
Funding: Bootstrapped

Category & Focus

Category: Claims Technology
Subcategories: Claims automation content valuation FNOL straight-through processing
Insurance Verticals: P&C Personal Specialty/E&S
Target Customers: Carriers