Zuper
All-in-one field service management platform for service businesses and contractors.
Overview
Zuper is a field service management (FSM) platform for service contractors and mid-market to enterprise service businesses. The platform targets industries closely tied to insurance property and casualty claims workflows -- including roofing, HVAC, electrical, plumbing, and property restoration contractors who perform insurance-assigned repair jobs for carriers and their policyholders.
The platform consolidates scheduling, dispatching, work order management, customer communications, payments, and mobile field execution in a single cloud-native system. Zuper has expanded its product line with AI-powered agents, augmented reality tools, and a unified communications module, and integrates with over 60 platforms including CRM, ERP, accounting, and fleet management systems. The company holds SOC 2 Type 2 and ISO 27001 certifications.
Founded in 2016 by Anand Subbaraj, Zuper has raised USD 46.1 million in venture capital, including a USD 32 million Series B in December 2023 led by FUSE with participation from Prime Venture Partners and Sequoia. The company reported 8X growth in the 24 months preceding that round and has earned G2 Leader badges across field service management, scheduling and dispatch, and mobile app categories.
Products & Services
Zuper Field Service Management Platform
An end-to-end FSM platform covering the full job lifecycle from initial booking to final payment. Manages scheduling, dispatching, field execution, and customer communications in a single interface.
Key Features
- Intelligent scheduling and dispatching
- Work order creation and management
- Real-time field team visibility
- Mobile app for field technicians (iOS and Android) with offline access
- Customer portal and communication tools
- Payments and invoicing (Zuper Pay)
- Photo and video capture with AI summarization
- Website booking and scheduling
- Fleet management (Zuper Fleet)
- Customizable workflows and guided processes
Target Users: HVAC, roofing, electrical, plumbing, solar, facility maintenance, and property services businesses
Zuper Sense
An intelligent command center for monitoring and optimizing field operations in real time.
Key Features
- Real-time operations monitoring
- AI-driven insights and recommendations
- Performance analytics dashboard
Target Users: Operations managers and service business owners
Zuper Agents
AI-powered agents for automating customer service and field technician workflows.
Key Features
- Field Agent for technician guidance and job execution support
- CSR Agent for customer service automation
- Additional agents in development
Target Users: Service teams seeking AI-assisted field and customer operations
Zuper Connect
A unified communications module consolidating customer and team messaging.
Key Features
- Centralized messaging across channels
- Real-time team collaboration
- Customer communication hub
Target Users: Service businesses managing both back-office and field communications
Zuper Glass
An augmented reality field service tool extending the platform to smart glasses and wearable devices. Launched November 2025.
Key Features
- Hands-free access to work orders and instructions
- AR-assisted service documentation
- Real-time collaboration
Target Users: HVAC, roofing, electrical, and plumbing technicians
Zuper for Roofing
An industry-specific offering launched September 2025, positioning the platform as an AI operating system for the roofing trade.
Target Users: The estimated 99,000+ roofing companies and 250,000 contractors in North America
At a Glance
- Founded
- 2016
- Headquarters
- Seattle, Washington
- Employees
- 51-200
- Funding
- Series B
Category & Focus
- Category
- Claims Technology
- Subcategories
- Field Service Management Work Order Management Scheduling and Dispatch Property Restoration
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, Service Contractors
Customers
- Roof Doctors
- Maven Roofing
- Dickinson Roofing
- Marasun
- Russell's Quality Roofing
- A&A Roofing
- Mosaic Service Partners
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Last updated: 2026-05-18